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CONFLICT RESOLUTION AT WORK

Conflicts can be very troublesome to handle especially if you are acting as a mediator. Humans do not like handling conflicts or seeing another person getting upset or angry. In the natural world, when a conflict is not taken care of properly, it can escalate, and it is especially troublesome dealing with workplace conflict. In the previous article, there was a conversation on how to handle interactions at work and why we dread it. This article would focus on how managers and HR would be able to handle conversations and make interaction with employees less tricky.

How To Manage Tricky Interactions At Work

One of the most important jobs as a manager is to be able to handle employee interaction and know how to steer it in the right direction. Here are a few pointers to note when handling such an interaction.

  • Determine the goal of the interaction: When having conversations with employees, what should be the result is the first thing you should note. Understand why the conversation started in the first place and this will help steer the conversation in the right direction, which is the direction you want it to go.
  • Envision the conversation before it happens: Have your conversation planned out in advance but not scripted. You want the conversation to be as natural as possible but at the same time, as prepared as possible. Have notes that prepare you for the conversation and the employee’s reaction. The note should not be exactly what you want to say so as not to seem robotic. You can plan the conversation using the values and the motto you follow.
  • Put your emotions in check: Even when you plan for the employee’s emotions does not mean it would most likely play out the way you plan, and you might not be able to control their reaction. However, you can have the composure of calmness, assertiveness and compassion. You are compassionate to their emotions, you are calm by not allowing their emotions to overwhelm you and you are assertive by standing your ground. When you try to be too protective either by fighting, insecurity, static or flattery, you have lost the conversation. Be mature by convincing yourself through past successes that you can achieve your goal.
  • Make them feel at home without comfort: Allow them to express their feeling but not feel down or judged by these feelings. Show empathy and not sympathy, and set boundaries where needed. Always have this thought at the back of your mind that whatever reaction they do is not to you, but to the role you occupy.
  • Let your final goal be the best case solution: Even when you have planned the result ahead of time, try to show that your employee’s opinions were heard and seen. This is not always possible but always let them know that their side of the discussion matters.
  • Make sure they are clear on the conversation: At the end of the meeting, you can always have a recap to make sure they understand your reason for the decisions.
  • Replay and readjust: Playback your meeting with your employee and reflect on what was said. Compare it with other meetings and see if you have grown or dwindled. Do not be too hard on yourself as perfection cannot be easily attained. Difficult conversations can usually lead to awkwardness and tension.

Ways To Make Your Conversation More Lively With Better Atmosphere

Follow these steps to properly steer a challenging conversation at that moment

  • Set personal feelings aside: If during the conversation you are having strong emotions, suppress these emotions to achieve a better result in the conversation. Avoid speaking about rumours of the employee, their person and their identity as it could feel like an attack rather than a fact. Stick to what you found out, rather than what others told you. Do not shame or blame them but speak compassionately and passionately.
  • Have a listening ear and a willing heart: At this point, be a leader and not a boss and listen to your employee carefully and deeply. Understand their reasons for things, and remove any form of assumption. Opening up can usually be difficult for people because they fear the consequences. Let them know that the conversation would be confidential and try to ask deeper questions if necessary but do not go too far. Think of what the problem may be on your side and what the other person thinks the problem is. Try to reconcile these two conflicting problems into one that matches well with your conclusion.
  • Show that you understand their feelings: Although, this might sound mechanical, when they are done talking, repeat their problem back to them to make them feel like you are trying to digest what they said and acknowledge how they feel, however, do not be their therapist. For mental health issues, you can offer access to the workplace’s wellness program.
  • Have a circumference of tolerance around you: Have a hedge that keeps you calm but also helps you tolerate what they say. Don not be armoured up, or you receive a defensive response. If you are sensing tension in the air, back-track your conversation and slow down. A break would even be suggested if such a break is needed. Control your emotions by breathing deeply, planting your feet on the ground and speaking slowly. Try to give yourself time to think before you respond so that you do not respond with your emotion.
  • Mix up the bad with the good: If you are trying to correct an employee, do not just correct them alone but also praise them for an achieved result they have. Start the conversation by stating the strength of such employees to make them feel relaxed and open-minded to hear their criticism constructively. Even after the correction, give them pointers on how they can improve, and show that you support them in whatever way you can.
  • Be S.M.A.R.T: This means that let your goals be Specific, Measurable, Achievable, Relevant and Time-bound. When you want to help them improve their performance, follow this logic and give a realistic example.
  • The T.A.L.K technique: This technique was formulated by the Chartered Management Institute to deal with difficult workplace interactions, and the full meaning is

T – Think about steering the conversation differently: When you feel a conversation is difficult, then it is going to be more difficult. However, if you have a positive and constructive mindset that the conversation would lead to growth, then it becomes easy.

A – Always be clear and simple: Do not generalize, rather be specific and use neutral language.

L – Listen to the other person’s conversation and try to understand what they are saying.

K – Keep the conversation on the issue, not the person: Try not to discuss the pon’s overall character but keep it on the performance and behaviour at the workplace.

Workplace conversations are especially hard not because of the environment but because of words that would be exchanged as it is not easy dealing with personal feelings in the workplace. Prepare yourself for difficult conversations but have a state of mind that the conversation would lead to an opportunity for growth and development of both you as a manager and the employee in question.

JOB VACANCIES OUTPACE UNEMPLOYED !

In the era, where unemployment is the biggest concern for many countries, the UK has finally surpassed the issue and job vacancies have outpaced unemployment. However, inflation is still nibbling at people’s living standards and making it difficult for working people to afford their daily necessities.

For the very first time in record, job vacancies and employment opportunities are higher in number than the number of unemployed people in the UK. It’s a fortunate change in the economy since the unemployment rate fell to the lowest it has been in 50 years- 3.7% only between January and March. The job openings have rocketed to the high of 1.3 million.

However, people continue to face inflation. This is a problem that is expected to intensify due to the rising prices of food and fuel. Wages are not enough to keep up with the ever-rocketing prices. Therefore, despite the cease of unemployment and more job opportunities, the biggest concern is workers with low wages seeing inflation nibble away all their living standards.

However, if we have a peek at the other side of the coin- the figures have shown that there has been a huge surge in the number of people shifting from the circle of economic inactivity. Unemployed people between the ages of sixteen and sixty-four have now sought employment. As more and more people feel obliged to step into the working-class population, the data has observed there is an obvious rise in the employees who are jumping from one job to another quicker than before. The surprising fact is that this quick switching of jobs is not usually driven by dismissal but by resignation.

Despite the total employment rate being the highest it has ever been, it still stays below it's pre-pandemic Statistics. The pandemic had brought a very rooted change in the economy and has very obviously affected job vacancies and employment rates as well. The pandemic started and with it, about half a million people completely disassociated themselves from the economic activity and labor market. This didn’t stop the availability of job vacancies to reach a high of 1.3 million.

If we talk about the numbers, the excluding bonuses and typical wages have risen by 4.2% just in two months- between January and March. This rise has not been able to cope with the even quick rise of the cost of living in the UK. The cost of living is going up and reached 7% in March and is still expected to the intensity with time. What these figures tell us is that when the wages are adjusted to the benefit of rising prices they dropped by 1.2%- marking the biggest downgrade since 2013.

There are however some sectors such as construction and finance still supporting strong bonuses which means that the total pay is growing faster than the rising prices on average.

THE GREAT RESIGNATION: FIVE PRIORITIES BUSINESS LEADERS NEED TO CONSIDER

The Great Resignation: The five priorities business leaders need to consider to retain and attract talent following the pandemic

The pandemic caused many of us to re-evaluate our lives, questioning whether we are really happy. For some, the end of the pandemic has been seen as an opportunity for a fresh start. As a result, over the last 18 months the UK has been experiencing what some economists have dubbed as the ‘Great Resignation’, as thousands of workers have been walking away from their jobs. This is not just a trend isolated to the UK. A Microsoft survey of more than 30,000 global workers showed that 41% of workers are considering quitting or changing professions this year.

During the pandemic there were a number of reasons people were seeking a change such as a shift in priorities, a desire to pursue their ‘dream job’, a change in personal circumstances or even bad working conditions. There were a plethora of reasons workers were deciding to move on.

However, as we exit from the pandemic fog, it is unclear whether people leaving or switching jobs in droves is due to the pandemic-related changes or as a result of an increasingly stabilising economy. This is not the first time this has happened - the same phenomenon occurred in the 2008 Great Recession which saw resignation rates skyrocket as the economy strengthened.

In order for companies to survive the fallout from the pandemic they must prepare for the Great Resignation and look at ways they can attract and retain talent. Below are the top five priorities to consider when planning your employee retention and attraction strategy for 2022.

Culture

Culture is at the core of every successful company. If employees are bought into the company mission and purpose, they are more likely to be loyal. If employees have an enjoyable day-to-day experience where they feel respected and there are opportunities for growth, they are more likely to be happy.

The pandemic has had a real impact on company cultures as teams were forced to work from home. As workers return to the office, it is more important now than ever before to build a strong company culture where people can thrive.

Flexibility

The pandemic has shown that we can all do our jobs just as well from home, therefore more employees will be expecting flexibility where they have choice and autonomy over when, where and how they work. People’s circumstances at home may have changed, therefore by listening and providing workers with flexibility will ensure they feel heard and appreciated.

Perks and benefits

In the UK, the number of open vacancies surpassed one million for the first time ever in August. So how do you stand out in a candidate-driven market? It’s no longer about office ping-pong tables, beer fridges or gym classes. There is a move back towards more traditional practical and emotive perks such as increased annual leave, medical and life insurances, official wellbeing programmes etc. These are the benefits that post-pandemic candidates will value most.

Career development

Many candidates following the pandemic are prioritising the level of training a company provides when it comes to job searching. Research reveals that the top three things considered amongst the younger generation are career advancement opportunities (95%), a manager they can learn from (93%) and professional development and training opportunities (91%).

Job security is considered the number one factor when candidates are looking for a role due to the uncertainty that the pandemic caused. Therefore, employers should increase training and development opportunities to demonstrate their commitment to that candidate and the acknowledgment of their importance to the company. Regular and consistent engagement with employees to map out their targets and provide feedback will be valued and will help employees conceptualise their future within the business.

The team here at Jenson Fisher are always happy to help if you have any questions regarding talent acquisition and retention. Please do get in touch.

 

SHORTAGE OF JOB CANDIDATES AFFECTS JOB STARTING SALARIES

Research has shown that the increase in demand for staff to occupy job positions had affected the salary inflation rate in almost 24 years of data collection. Notwithstanding, the occurring unpredictability of job-seeking candidates decreased to the second-fastest rate in the study’s history in July.

The number of available job-seeking candidates has continued to decrease rapidly in July because of post-COVID19 related issues, Brexit issues, and a low unemployment rate. Many sectors' demand for workers increased to its highest rate for more than 23 years due to the easing of COVID-19 restrictions and reopening of different sectors. Still, the number of job-seeking candidates available to take up the job decreased at the quickest rate due to the factors mentioned earlier and more.

A rising call to the government and firms to rectify this issue has been made. The IT sector has fallen short of workers, with the hospitality sector not left out of this ravaging issue. Hiring activity has increased across all jobs category, but skills and labour deficiency, which existed before the COVID-19 pandemic, are skyrocketing at a higher rate than expected. This simply implies that most companies and sectors will need to review the benefits and pay packages they offer to new employees at a time they’re struggling to recover financially from the COVID-19 pandemic. This particular depressing issue in the job market right now can potentially slow down the economic recovery process, negatively impacting the UK economy if left unaddressed.

Furthermore, the Brexit issues coupled with the impact of the pandemic have created a significant challenge for all sectors. Before the Brexit, a lot of the UK hospitality workforce was made up of workers from overseas, including the EU. Still, hundreds of thousands of foreign workers have left the UK over the last year, and it is not confident whether they’ll return.

Proffering sustainable solution to this depressing situation that have engulfed the job market and UK economy is of high essence. Government policies and schemes like Kickstart should be encouraged, and an immigration policy that meets the demand of job-seeking candidates outside the UK should be advocated.

Additionally, employers should add juicy incentives and increase starting salaries of new employees; this will go a long way to attract potential job seekers. Starter salaries increase because of the shortage of job-seeking candidates, and skills shortage have been with us for a while now. If drastic actions are not taken, it will keep rising uncontrollably.

REMOTE JOB VACANCIES RISE AS UK RECOVERY BEGINS

As the UK prepares for a loosening of remaining coronavirus restrictions, the outlook on the jobs front is positive: The UK hiring rate is rising strongly, and many sectors are now seeing hiring above pre-pandemic levels, according to LinkedIn data.

Overall UK hiring is up more than 92% year-on-year as of June, and sectors that were previously closed or partly restricted, like retail and travel, are bouncing back. Even compared to 2019 figures, hiring across the country has been strong (up more than 15% in June compared to two years prior).

There are also signs that the jobs market may have changed more permanently due to the pandemic, with the number of remote roles advertised on LinkedIn on the rise across the board.

 

Remote work has taken root

More than a year after many employers had to rapidly shift their teams to work from home as pandemic restrictions were introduced, remote work seems to have taken root. The number of remote roles advertised on LinkedIn has increased across all sectors in the past year, from software and IT to consumer goods, and even in retail and transport and logistics, industries with relatively few remote roles in 2019.

In many ways, the pandemic accelerated existing moves towards digital technologies and meant many firms adapted to new ways of working. In the wake of this, sectors with a strong technological nature have seen remote roles rise rapidly; for instance, in software and IT, more than one in five (23.1%) roles advertised is now remote, compared to 4.2% in June 2020.

Experts expect the office will continue to play an important role, particularly for teamwork. They see its function post-pandemic to be a place for collaboration where an open-plan working space has real benefits for learning and development, but on the flipside, have seen the value and maintained productivity levels from remote working, so we should be approaching each employee's wellbeing and work preferences with respect moving forward.

Even among those sectors that previously had low levels of remote work, the past year has changed ways of working. Retail, for instance, has seen an increasing move to online sales and the proportional increase in remote roles is among the highest – remote roles in the industry made up 3.9% of job listings as of last month, an eleven-fold increase on those listed in June 2020, when remote roles made up 0.3% of job listings.

Transport and logistics saw a similarly large proportional rise, with more than 5% of roles now listed as remote. Other large increases came in healthcare, education and finance, all sectors where technology has had a rising role; in these three industries, more than one in 10 advertised roles is now remote.

 

Cause for celebration as hiring surges 

Jobseekers finally have some good news, with LinkedIn’s data showing hiring has increased 7% month-on-month in June — and is now up 92.6% compared to June of last year. This huge year-on-year rise is perhaps unsurprising given the implosion of the hiring market due to the Covid-19 lockdown restrictions – things could really only get better. However, hiring in the UK is actually exceeding pre-pandemic levels as well, at 15.5% higher than in June 2019. 

Almost all industries are in the midst of a hiring boom, the data suggests, with figures well above both 2019 and 2020 numbers. The hiring rate in construction is up 126.7% on 2020 and 27.4% on 2019; manufacturing is up 109.9% from last year and 5.5% on 2019; and real estate has seen a 119.2% increase from 2020 and is up 15% from 2019. Hiring in recreation and travel, bouncing back from a dismal year in 2020, has surged 337.7% compared to last year and is up a healthy 11.9% on 2019. Retail is also growing, with an 84.9% year-on-year increase in the hiring rate and 19.9% increase from 2019.

All the industries that have seen rising figures were effectively shut down for most of 2020 as the UK was put under multiple national lockdowns. Many have now benefited from government help in order to get back on their feet. Real estate, for instance, got a much-needed boost from a year-long stamp duty holiday, which helped entice buyers and sellers back into the market. The housing boom has also contributed to the rapid recovery of the construction sector, which IHS Markit figures show grew at its fastest rate in 24 years in June. Travel operators have similarly seen demand increase as government rules changed at the end of June to allow people to book holidays in popular destinations.

Only one sector hasn’t yet recovered to pre-pandemic levels, according to LinkedIn’s data: energy and mining. While hiring in the sector is up year-on-year from 2020 (79.1%), it is still 18% lower than the 2019 hiring rate.

WHAT SHOULD 'ADVISERS' BE CALLED?

What an individual has to do to be allowed to offer a personalised recommendation on financial products to a client is well defined. There are qualifications to obtain, and minimum requirements for businesses to meet in terms of things such as capital and indemnity insurance.

But what we should call the individuals who give those recommendations for a living is nowhere near as certain.

A plethora of monikers abounds in the market. Some financial advisers like to be called a financial planner; others prefer financial life planner, life planner, financial coach, financial consultant,  investment adviser, wealth planner or wealth manager.

Historically, there were tied and multi-tied descriptors to deal with. Now, within any of those categories we also need to be aware of restricted or independent status; and, within those, whether that restriction applies to the whole of the market or just part of it, and whether people want to call their service holistic or focused.

With the economic and market outlook still so uncertain, the public need advice more than ever, but they remain confused over the options. Never has there been a more important time to settle the debate once and for all — if, that is, a definitive answer even exists.

Polarised market

In the wake of (RDR), the financial advice market is said to have polarised.

On one side are ‘advisers’ whose mindset is stuck in the sales culture of the past. They have not progressed to earn additional qualifications, and their recommendations are mostly concerned with the product on offer.

Their focus is more on transactional issues than ongoing planning; on the performance of investments rather than a wider vision of a client’s financial life. They see their role as helping to pick the best fund managers for clients, not telling them how to spend their time or money.

They may not be as wedded to advanced questioning techniques that elicit clients’ deeper desires, or to elements of the planning process such as cashflow modelling, which can incorporate clients’ aims and objectives that are about more than just money.

Today, these ‘advisers’ are concentrated in some of the largest, vertically integrated firms in the market, or so the argument goes.

On the other side are ‘planners’ whose thinking has moved beyond this. They are more conscious of the emotional impact of money. They place real importance on coaching methods, listening skills and empathetic relationship building.

They may have technical skills and knowledge of markets but their bent is towards soft skills, on helping clients decide what they really want out of life and learn how their finances can help get them there. They may be much warier of how a client’s wider financial life is organised, and how their wants across family, work and leisure play into their thinking about money.

These ‘planners’ may charge more for ongoing services because this relationship is one where they will be a constant guide to keep the client on track.

To do that, the emphasis has moved away from which products are best; a question that is almost irrelevant because direct-to-consumer options have become so widely available and cheap. The value the adviser adds is in the plan, not the product, hence they feel entitled to adopt the ‘planner’ tag.

Rarely is the argument made that either way of thinking is inherently bad for clients. After all, transaction-led advice was exactly what the majority of advisers were providing before 2013, and what the bulk of advisers in the market today were weaned on as life offices provided the default route into the sector in years gone by.

Different offerings

But clearly there is a difference between what is on offer in each scenario. Those in the life planning camp have been clear that calling adherents of one approach ‘financial advisers’ and those  of the other ‘financial planners’ is the only way to enable prospective clients to differentiate what they are getting, and it is only fair that they can enter discussions armed with that knowledge.

The difference between a financial adviser and a financial planner is the difference between an industry and a profession, some claim, asserting the inherent superiority of the latter title because of the approach taken by planners compared to advisers.

To be called a planner, the person should be producing proper financial plans using scenario planning. If that is not what the individual does most of the time, their entitlement to be called a financial planner becomes less certain.

The problem is, pick any financial adviser and the chances are you will find elements of every tag in the way they go about their work. It would be a rare adviser who never discussed a client’s wider life, nor employed some of the same techniques used by someone with a formal coaching qualification — even if they were not consciously doing so. With suitability requirements as stringent as they are today, a sale without a thorough understanding of the client’s objectives is a one-way ticket to regulatory trouble.

Similarly, you can focus on the plan as much as you want but at some point you will have to touch the investment or platform solution that makes it a reality. Even clients that were most receptive to the life planning approach would be surprised if their planner’s knowledge of funds was noticeably sub-par.

One way to carve a dividing line between adviser and planner would be by giving no product recommendations at all. But it would be a crude division. Even if the bulk of their business was about coaching, a planner might want a couple of clients to whom they distribute products. Would their entitlement to call themselves a planner be revoked the second they put a product in the hands of a client?

Eye of the beholder

In a sense, it is immaterial with which side you agree. Planning is in the eye of the beholder; we have seen from the chequered history of sales-led advice that there are plenty of people within ‘advice’ firms who are adamant they are doing proper planning, despite the sales targets.

These salesmen would continue to brand themselves as financial planners, and other planners and consumers are currently powerless to stop them doing so.

It would take a very clued-up client to be able to identify those who were abusing the ‘planning’ title, even if a consensus was reached on who should be entitled to use it, or a standard was set out in law.

Individual qualification bodies can police the use of their titles. You cannot claim to be, say, a chartered financial planner with the Personal Finance Society (PFS) if you are not, and the PFS can strip people of the title if it is misused.

But financial advice itself is not a protected term; anyone can claim to be a financial adviser. This has led to a worrying uptick in social media stars reinventing themselves as independent financial advisers, and reams of unwise ‘financial advice’ spewing from social media platforms.

This is one of the instances where what an adviser is called could actually matter; the term adviser could be used to describe regulated, highly qualified, trustworthy professionals, as opposed to chancers who were simply hijacking the title.

Only those with senior management functions were described as authorised in the first version of the register revamp. Certified staff were listed under the heading ‘Regulatory approval no longer required’, leaving consumers understandably perplexed as to whether these advisers were even permitted to give advice.

A more straightforward taxonomy that divides professionals from amateurs could be a huge step in driving savers in the right direction while the regulatory resources remain mired in confusion for even the most seasoned market watchers.

The ability to display professional body membership on the new FCA Register is a positive change but, again, these bodies confer a variety of titles on members.

A chartered financial planner and a chartered wealth manager are two different examination standards, majoring on different skillsets.

Arguably, there is still a solid demarcation between the two that clients should be aware of. But listing either title carries more weight than just the headline ‘financial adviser’, which should help drive more new recruits and clients to the profession’s door.

Cutting to the quick

Plenty of advisers do not believe that rigid policing of titles is necessary. Suggesting one type of adviser is more evolved than another will not endear the profession to the general public. It can also be used to inflate the standing or competitive position of a particular firm above potential rivals.

But those who make the case for separation argue that there is a bigger divergence than ever between the offerings of different types of adviser.

The aftermath of the RDR has seen the biggest firms get even bigger. They have also started to control more of the value chain. Nowadays, there is barely a provider that has not moved towards vertical integration in one form or another.

While independent advisers have splintered away from tied models, advisers at firms backed by household brands nearly always sit within the same company that owns the funds, the discretionary management or the platform they recommend.

This is all the evidence some need to argue that putting the word independent in front of adviser is not just a semantic flourish.

It cuts to the core of a cultural gulf that exists between small, genuinely independent businesses and restricted behemoths nudging their advisers in a particular direction to suit the group’s commercial ends.

But, critics claim, it is only right that staff within such a framework are called, say, wealth managers, and the independent label remains sacred to those who truly are free from potential bias.

Suitability review

FCA data has found that there is no difference in charges, for example, between independent and restricted advisers.

At its last suitability review, the regulator found that restricted advisers, those within a network and those in firms with 25 or more advisers had marginally higher scores than independent advisers, directly authorised advisers and smaller firms respectively.

That will not stop many continuing to baulk at the notion that restricted ‘wealth manager’ salespeople are being put in the same bucket as IFAs.

This is hardly a new debate. It has been hovering around for years, borne of the way we talk about financial planning as a fresh and distinct profession from anything that preceded it.

Again, the key is not to conflate financial planning with anything else. As a consultation the previous year alluded to, this could also potentially rule out putting words such as wealth or retirement in front of planner.

Where next?

Undoubtedly, calls will grow to protect it from intrusion as financial ‘experts’ of all shapes and sizes try to trade on the knowledge and experience of the regulated profession , without earning a fraction of the qualifications.

Fighting over whether someone should be called an adviser or a planner may look like an internecine conflict. But it is a battle that matters to so many who have studiously ploughed through tough exams and professional development courses in recent years. It is up to the regulator to decide where the matter goes from here.

ADVISED CLIENTS WANT SUSTAINABLE INVESTING

The majority of advised UK clients now desire ethical investing due to the Covid pandemic, according to a new report from Prudential. 

The report looks at intergenerational planning and wealth transfer between advised families amid the financial volatility and insecurity of the pandemic.  

It found that Covid-19 has increased appetite for sustainable investments across all generations among 60% of millennials, 44% of Gen X and 35% of Baby Boomers. 

The report shows that 61% now care more about the environment and the planet than they did before the pandemic.  

More than a quarter of respondents admit they are more concerned than they have ever been. And one in five say they are more worried now that they have children and grandchildren. 

According to the report, the pandemic has shifted the financial priorities for many adults who now seek financial advice.  

One in two respondents said they had either already sought advice or were planning to because of the pandemic.  

And just over one in five were seeking advice to ‘begin their ‘investment journey’, potentially fuelled by individuals who had built up savings, not having the traditional outlets for spending their income.  

The report also shows that while the trend is common across the generations, it is millennials who are leading the charge. 

Experts say “With £5.5trn in personal wealth due to be passed to the next generation by 2047, the role intergenerational planning advice played, prior to the pandemic, was already a significant one. Yet the crisis has reframed financial priorities. Not just for those later in life with IHT liabilities, but for all generations. 

“Once perhaps viewed as a fad, sustainable investing is becoming normalised, making it a fundamental building block within intergenerational financial planning. It also enables clients to leave their children more than just a financial legacy in terms of planet, environment, and society. 

“With two in five advised clients surveyed confirming they expect to increase the amount they invest in ESG investments over the next five years, incorporating responsible investments into recommendations will become increasingly critical and provides advisers with an exciting opportunity.” 

A SHARP RISE IN SCOTTISH JOB PLACEMENTS

To discuss the Scottish permanent job placements, let us see the permanent and temporary job explanations. Clients need a member of staff that will work with them in a permanent employment contract. This also includes the fixed terms contracts. In addition, you may be eligible for a full employee benefit offered by your employer or client for permanent positions.

While in temporary jobs, your clients need a staff member to work along with them on a flexible basis. These assignments will mostly be for a fixed term and will cover illness cover, increases in workload, and paternity cover.

In the past month, there was a new record growth present in the number of individuals securing permanent jobs in Scotland, as per a survey of recruiters. The Royal Bank of Scotland Report on Jobs found that permanent appointments rose to the second-fastest rate as the labor market survey launched in 2003.

The data of Scottish permanent job placements has also shown another uptick in all of the temporary staff billings happening in Scotland. Respondents mostly attributed an increase to a greater demand of staff members in increased economic activity. It was observed that the UK economy was set to grow at the fastest rate in over 70 years, whereas the UK service sector growth has hit a high of seven years.

The jobs report was released a day later. The Bank of England suggested the UKL economy will also enjoy the fastest growth in over 70 years in 2021 when Covid-19 restrictions are being lifted. The overall economy is expected to expand by 7.25% this year, with the extra government spending assisting to reduce the job losses.

The rise in April in the permanent placement in Scotland, the fourth monthly increase constantly in a row, was quicker than that observed for the UK.

Meanwhile, the Scottish recruiters have also registered a fall in the total availability of permanent candidates throughout the month. Respondents have also noted that the job seekers have remained uncertain of switching their roles because of the pandemic.

The supply of short-term staff in Scotland also fell more in April. Recruiters hence recorded another huge rise in the temporary vacancies, having the latest upturn. This was the steepest one since July 2017.

This expansion was also a lot quicker than that of the registered ones across the UK.
Some Positive Signs In This Scenario:
RBS chief economist Sebastian Burnside said that the Scottish labour market has always continued to perform strongly in the second quarter of this year. This performance has been for both the permanent appointments and temp billings.

He also said: ‘Further positive signs came from the vacancies data, highlighting more surges in the demand for short term and the permanent staff. It is a very clear indication that companies in Scotland are stepping up the hiring practices in line with the situation of pandemic-related restrictions getting eased up a bit.’

‘The switch to hiring the permanent staff might also reflect improved confidence and a very clear outlook in the Scottish firms. But, overall, the whole data point to the sustained recovery of the labor market, being businesses assume a return to more normal business conditions in the coming summer season.’

The permanent staff appointments in Scotland have escalated a lot during April, increasing the fastest one since 2017. This is also the second strongest on record as per the latest Royal Bank of Scotland Reports on Jobs.

The Jobs reports were released just a day after the Bank of England suggested that the UK economy enjoy a super-fast growth in over 70 years during 2021. Agencies have also reported an increase in the short-term vacancies in the last part of the third quarter.

The report has stated that the candidate availability got far worse in September, having permanent labor supply decreasing at its quickest pace in the past 7 months. In addition, the short-term staff availability also declined at the steepest rate since June 2015.

In both these cases, the deterioration rates were always too strong compared to their respective UK averages. However, the job openings in Scotland remained on the rising side last month, having permanent vacancies increasing with a mark on the quickest pace over the last three months.

Scottish recruitment agencies have also reported the sharpest rise in permanent jobs in Scotland since July 2014. At the same time, this survey has also seen a rise in temporary staff billing. While on the same time, pay pressures intensified, while rates of starting salary and the temp wage inflation fastened up.

Lisa is a fantastic recruiter who has helped find the perfect candidate for multiple positions over the last few years, ranging from difficult niche roles to senior, sensitive positions. On all occasions she has provided high calibre candidates that also proved to be a perfect match for our company and team culture. The process from start to finish is consistently professional but also personable, and it’s great to know I can rely on her insight into the local job market whenever I need advice. I cannot recommend Lisa highly enough.

As a firm that prides itself on providing our clients with the highest level of service quality in addition to intuitive personal service it is imperative that the staff who join the firm not only have proven expertise in their field but also must demonstrate a passion for excellence and the highest level of customer service.

It has not always been easy to find candidates with the fully rounded 'fit' that we need. We have worked with a number of recruitment firms over the years and have found that we see the same candidates being put forward, time and time again who just don't meet our standards.

Working with Lisa Dhesi has been a breath of fresh air. We have worked with Lisa for many years now and she is always our first port of call when we are hiring. Lisa is highly knowledgeable in her field and has taken the time to get to know us, our firm values and dynamics and knows exactly what we want from a candidate. Lisa builds strong relationships with both client and candidate alike which gives us the confidence that when she presents a short list of candidates to us that we know that they are well briefed on us as a firm, our values and expectations and the role that they are applying for.

Lisa's considered and thorough approach to our recruitment needs means that we have confidence not only in the qualifications and expertise of the candidates that she presents to us but also that they have the drive, values and commitment to excellence that we require.

I would highly recommend Lisa to anyone who is looking for a true partner to recruit candidates of the highest calibre to their organisation.

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