Investment Management Administrator

My client are a Global Wealth & Asset Management business with over £20bn AUM and around 300 employees that specialise in providing solutions to HNW & UHNW individuals, families, institutions and charities.

They are now looking for a number of Investment Management Administrators to join their team as their period of growth continues. You will be expected to provide excellent client service to a dedicated selection of private clients and assist with onboarding for new clients too.

Responsibilities:

Client Onboarding~

• Supporting clients and intermediaries throughout the onboarding lifecycle, including but not limited to;
  
  
  
  
  • Preparing account opening documentation
  
  
  • Assisting clients with documentation completion
  
  
  • Advising clients on Source of Wealth and KYC requirements
  
  
  • Monitoring progress of account opening and providing regular updates to both clients and client owners
  
  
  
  


• Communicating with external service providers including but not limited to; third party custodians, pension providers and incumbent custodians


• Assisting in the co-ordination of new assets being transferred into client accounts


• Co-ordination of credit documentation and requirements for mortgage and lending when required


• Completion of simple tax forms when required


• Ensuring that client account opening packs are compliant and up to date when required

Client Administration & Servicing ~

• Processing client requests, including but not limited to;
  
  
  
  
  • Withdrawals
  
  
  • New account set ups
  
  
  • ISA subscriptions
  
  
  • Transfers of assets
  
  
  • Account closures
  
  
  
  


• Answering ad-hoc queries from clients and their external advisers


• Producing reporting documents for client mtgs using Excel and PowerPoint where required


• Responsible for setup of quarterly valuation letter mailout where required


• Initiating and following to completion various processes


• Requesting documentary evidence and processing changes to client circumstances


• Recording new client assets in centralised pipeline tool


• Maintaining CRM client data as required


• Ensure all key documents on the CRM are up to date and compliant; including but not limited to ATR, Fact Find and DMA


• Assist in the completion of annual suitability reviews

Experience:

Minimum of 1 year working within a similar support style role within Investment Management or Wealth Management

Some progress towards exams will be advantageous