Jenson Fisher are working with our returning client to support in the recruitment of a Technical Helpdesk Analyst for their growing team in the Dundee area.
The company are going through an exciting period of growth and are keen to bring in additional support to the team on a ongoing permanent basis.
The day to day duties of the role will include:
The role is fast paced and the successful candidate will ideally come from a technical customer service/helpdesk role and will be comfortable working in a technical environment. The ideal candidate will have experience of being able to prioritise and multi task, ensuring customers are supported throughout the process as seamlessly as possible.
The helpdesk operates round the clock, so some flexibility is needed to cover out of office hours. This is completed on a rotational basis. General office hours and shifts work around 8am - 8pm.
If you feel you have the above skills mentioned and are keen to be considered for the role, please do not hesitate to get in touch or send in you CV for consideration today.