In-House Pensions Administrator and Governance Assistant

Published: 28th June 2019
Job Type
To £42,000, plus benefits


In-House Pensions Administrator and Governance Assistant

London (one day at home)

To £42,000 per annum, plus benefits

Our client is a world class FTSE 100 organisation with a valuable opportunity as part of the Executive Team that supports the Trustee of the UK’s 100 largest Defined Benefit (DB) pension schemes, which is well-funded and well-respected in the industry, committed to doing the right thing to deliver the best outcome for members.

Through exposure to a variety of projects and DB pension scheme specific issues, you’ll have a unique opportunity for professional growth whilst also supporting a wide scope of other tasks vital to the efficient management of the Scheme including; administration, member communication and general pensions and governance issues.

It’s a small team with a diverse range of experience that listens to and values input in a non-hierarchical environment. As they tackle projects and issues together, there is a real chance to add value. 

About the Role

This role will provide administrative and pensions technical support within an Executive Team that supports the Trustee of a £10.5bn DB pension scheme with over 110,000 members, taking ownership of processes as required. 

Your key accountabilities will include:

  • Supporting the team’s objective to develop a sustainable long-term governance structure for the Scheme.
    • Coordinating the delivery of papers and reports for Trustee meetings and maintaining content held on the Boardroom portal.
    • Taking ownership of the annual Trustee meeting schedule, agreeing dates with trustees and coordinating external attendees.
    • Establishing a house-style for Trustee Executive Team reports and papers, proactively managing its consistent use across the team.
    • Liaising with a wide range of senior stakeholders and advisers to ensure efficient coordination of ad-hoc projects and working group meetings.
    • Supporting the efficient management of complaint cases - collating information for the Trustee and (where applicable) Pensions Ombudsman, drafting responses and holding letters.
    • Assisting the editorial process of member communications to ensure timely delivery – proof reading drafts, coordinating stakeholder input and monitoring project plans.

About you:

Your key skills and experience will include:

  • 3+ years of pensions experience, ideally within in a Scheme administrator, Third Party Administrator or pensions consultancy.
  • Knowledge of pension scheme operations or administration and an understanding of the role of a Trustee Board.
  • Good level of pensions technical knowledge, with a desire to improve upon this.
  • Strong communication skills across all levels, including senior stakeholders.
  • Outstanding planner with excellent time management
  • Comfortable with change and confident to take ownership of tasks.
  • Ability to initiate and build relationships.
  • Highly self-motivated and enjoys working with own initiative, taking a proactive approach to driving improvements.
  • Competency in Microsoft Outlook, Word, Excel and PowerPoint essential. Experience of Office 365, including One Drive would be beneficial
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